FAQs

If you already buy from Masterfit Medical, fill in the Request a Login form. If we recognize your email address you will receive a link to set your password right away; otherwise our team reviews the request and replies within one business day.

Not a customer yet? Send us a message through the contact form and choose “Open Account”, or call us, and we will get your account set up.

Pricing is specific to each customer account, so prices and ordering are shown only after you log in. Once you are logged in, every product shows your account’s price.

Log in, find the item by searching for its name, item number or manufacturer number, or by browsing the categories, then add it to your cart and place the order.

Orders placed on this website go on your Masterfit account and are invoiced the same way as orders placed by phone or with your sales representative. No card payment is taken on the website. Shipping and taxes are added at the time of billing, so the order total you see online covers the products only.

Yes! If you see it on another website, in a catalog, or anywhere else, Masterfit Medical will do everything we can to get it for you. Please contact us with the item details.

No! Any information you provide is used by Masterfit Medical only to serve you in the best and most efficient way. We do not sell our mailing list to anyone. Period! For more information, please read our Privacy Policy.